FAQ
Do you ship internationally?
Yes, we ship to the USA, Canada, United Kingdom, Australia and European Union countries.
What shipping methods are availbale?
We send all parcels by well-known postal services: UPS, FedEx and others
How long will it take to get my package?
Production time order 1-3 days. Delivery time when ordering free shipping 14 - 20 days.
What payment methods are accepted?
We accept payment by credit card, Pay Pal and many other banking providers
Is buying on-line safe?
All your purchases are legally protected and safe
Can I get frames for my prints?
Yes, we offer frames for many of our prints. You can find available options on the respective product page.
What materials are used for printed pictures and wallpapers?
We use high-quality material for printing our pictures and wallpapers. More detailed information about the materials can be found on the respective product page.
Can I order other sizes or designs not listed on your website?
Yes, sure. We make personal orders with the right dimensions for the client or his image. For approval and ordering please contact us.
What are the options for returns and refunds?
If you are not satisfied with your order, you can return it to us within 14 days of receipt. We accept returns of unused products in their original condition. We will either refund your money or exchange the product for another one according
to your choice.
How can I contact your customer support?
You can contact our customer support via email, which you can find on our website. We are happy to answer any questions you may have.
Do you offer wholesale sales?
Yes, we offer wholesale sales. If you are interested in purchasing our products wholesale, please contact us via email to learn more about the conditions of wholesale sales.
Can I order products with my own design?
Yes, we offer the possibility to order products with your own design. Contact us via email to learn more about the conditions of ordering products with your own design.
How long does it take to make products with my own design?
The production time of products with your own design depends on the volume of the order and
the complexity of the design. We will provide you with an estimated production time during the discussion of the order details.